A built-in Kesru calendar
No calendar to connect? Kesru now has its own. Add, book and move appointments in your dashboard, and your agent books into it during calls.
Changelog
New features and improvements in Kesru, newest first.
November 2026
Color dots for appointment types
Each appointment type shows its color as a dot, in the list and when you create an appointment.
Resend team invitations
Owners and admins can resend an invitation with one click. The invitation page shows your company and who invited you, and each invitation is valid for 7 days.
Delete a contact for good
Owners and admins can permanently delete a contact. A preview shows what will be removed before you confirm.
Switch between kesru.com and kesru.de
The footer of every page links to the same page on our German site, and back.
Ready-made rules for your trade
Pick your trade and check the rules your agent should follow. Each rule is added as its own line, so you can change it later.
A simpler dashboard
The main menu shows the seven items you use most. Everything else is under More, where you can pin your favorites.
Your agent stays in your caller’s language
Your agent keeps speaking the language of the call, also after looking something up or when a caller says hello in another language.
Call forwarding for AT&T, Verizon, T-Mobile and more
Pick your carrier and follow the steps, with one-tap codes, a link to your carrier’s own help page and a test call at the end.
A dashboard made for your phone
On your phone the menu sits at the bottom of the screen, and your call history is easy to read on a small screen.
“What is this?” on every page
Every page of the dashboard explains in a few steps what it does and what to do first.
More in your setup checklist
Your checklist now includes letting Kesru book appointments and adding the chat to your website, each with what it brings and how long it takes.
Website chat in a few clicks
Choose your website platform, such as WordPress, Wix, Shopify or Squarespace, and follow the steps. Or send the instructions to your web designer with one click.
Calendar suggestion from your email
Kesru suggests the right calendar from your email address, Google or Microsoft 365, and helps with other calendars too.
Send it to your technician
Call forwarding and calendar setup each have a button that emails the instructions to whoever handles your phones or IT.
Faster replies on calls
Your agent starts answering sooner, so conversations feel more natural.
Report a problem from the dashboard
Report a problem from the user menu or the AI help. Kesru adds the page and time for you, and you can attach a screenshot.
Clearer phone number requests
If a document is missing from your number request, we tell you which one. Your number stays reserved, and you can send the document with one click.
Numbers stay with their agent
A number you order for an agent is connected to that agent once it is ready.
How do I use it?
Step-by-step guides for every feature are in our help center.